How to Cancel Your Subscription & Helpful Tips
Updated
If you’d like to cancel your subscription, follow these steps:
1️⃣ Log into your account.
2️⃣ Select ‘Manage Subscription’.
3️⃣ Click ‘Cancel Subscription’.
📽️ Need help? Watch this short clip: Watch Clip
Important Information About Cancelling
Cancel before your next order is generated to avoid being charged. Cancelling at least a day before renewal is best.
Orders that have already been processed cannot be recalled or cancelled on the same day, but you can still return unopened food for a refund. Find out how to return your food here.
Can We Help?
We’d love to understand why you’re cancelling.
Struggling with a Fussy Eater?
If your dog is picky with food, these guides may help encourage healthy eating habits:
🐾 How to Cure Your Fussy Dog & Feed Them Healthily
🐾 Helping Fussy Puppies Enjoy Their Meals
Digestive Issues?
Some dogs take longer to settle on a new food. Adjusting their feeding amount can make a big difference:
💩 Ways to Firm Up Your Dog’s Poop
If you’d like guidance on feeding amounts, let us know your dog’s age, current weight, and expected adult weight (if under 12 months), and we’d be happy to check the ideal portion size.
Have You Tried Both Recipes?
We offer two recipes: Original 80/20 and Oily Fish 80/20
If your dog didn’t settle on one, they may do better with the other! Let us know if you’d like to try it before cancelling.
If you need further help, feel free to reach out on support@wolfworthy.co.uk - we’re always happy to help! 😊
